How OFERO Philippines uses the details you give us on this online store. Version 2026-10-19d.
This online store is run by PT OFERO TECHNOLOGY INC. (SEC registration no. 2025030193070-01), trading as OFERO Philippines, Unit 3015 & 3016, 30th Floor, Trium Square Building, 2183 Sen. Gil J. Puyat Avenue corner Leveriza Street, Pasay City 1300, Metro Manila.
Our Data Protection Officer handles privacy questions and requests: write to sales01@oferoph.com (subject “Privacy”), call 0947 610 1740, or message us on Messenger.
We don't ask for email addresses, IDs, birthdays, or bank or card details on this website.
Only about your request, by the method you chose, from our official number 0947 610 1740, during store hours (Mon–Sun, 9:00 AM–6:00 PM). Our team says they're from OFERO Philippines and mentions your request code. We never ask for card numbers, PINs or one-time codes. Tell us anytime, or reply STOP, and we stop. We don't send you promotions unless you separately agree to receive them.
Call or text-back requests and follow-ups: with your consent, which you give with the tick box or tell our staff. Order requests and dealer applications: to do what you asked us to do before a sale or a dealer agreement. Customer reviews: only with your consent (see Customer reviews). All are allowed by the Data Privacy Act of 2012 (Republic Act No. 10173). Ads measurement (the Meta Pixel): only with your consent, which you give with the Allow button and can change anytime.
OFERO staff who handle customer requests, and their managers, through a staff system that needs a password and a one-time code. For call or text-back requests, our list hides the number until a staff member takes the request; supervisors, and staff handling orders and dealer applications, see the full details. Our website is hosted by DigitalOcean on servers in Singapore. Viber, your mobile network or Meta (Messenger) carry the messages you choose. If you open Messenger from our page, we include your request or order code so our team can match the chat to your request. We don't sell or rent your details.
Call or text-back requests and follow-ups: we keep them for 2 years after your request or our last conversation; a staff member then reviews them and we delete your name, number and question. If you ask us to stop, we delete every call or text-back request with your number right away (and the contact details on your order requests and dealer applications, if you ask) and keep only a scrambled code made from your number, used just to recognise it, so that we don't contact you again. If someone gave us your number by mistake, tell us and we'll do the same. Backup copies are deleted after about a month. Orders and dealer applications are kept as long as needed for the order, the warranty and the records the law requires.
After you buy at an OFERO store, we may ask you on Messenger if we can post your review. We post it only if you reply YES (or OO), and your photo only if you reply YES PHOTO (or OO PHOTO). If you say no or don't reply, we don't post it and we delete your review and photo within 30 days. Reviews are shown on oferoph.com and shop.oferoph.com.
A review shows your first name and last initial, your city, the model, the month you bought, the month you reviewed, your rating and your review text as you wrote it, with personal details and rude words replaced by [...]. If your purchase matches our sales records, we add “Verified OFERO buyer”. It never shows your phone number, address or plate number.
We post these reviews only with your consent. Your review stays up until you ask us to remove it: message REMOVE on Messenger and we take it down within 7 days and delete the text and photo. While your review is up, we keep a screenshot of the Messenger chat where you agreed, as proof. After removal we keep only a record (reference number, consent date and removal date) for 2 years. Customer photos posted on oferoph.com before October 2026 can be removed the same way: message REMOVE on Messenger and we take them down within 7 days.
Our customer service team, team leaders and managers handle review data. The consent screenshots are kept in OFERO's Google Drive. Published reviews are hosted with our websites: oferoph.com by Cloudflare, and shop.oferoph.com by DigitalOcean in Singapore.
Saying no does not affect your warranty or service. Your rights below apply to reviews too, including your right to complain to the National Privacy Commission.
You can ask to see, correct or delete your details, object to how we use them, or ask us to stop contacting you. Contact us on Messenger, at 0947 610 1740 or sales01@oferoph.com, and give your request code if you have one; we may text your number first to confirm it's yours. You can also complain to the National Privacy Commission (privacy.gov.ph).
Only staff who handle customer requests see contact details, and we keep numbers out of our system logs. If a breach could harm you, we will tell you and the National Privacy Commission as the law requires.
We use the Meta Pixel, a script and cookie from Meta (Facebook), only if you allow it in the notice at the bottom of the page. It helps us see which of our Facebook ads bring visitors, and lets Meta show OFERO offers on Facebook to people who visited this shop.
If you allow it, your browser tells Meta which pages of this shop you open, which model you look at, and that you sent a call-back request or a Messenger order request. It never sends your name, your mobile number, what you type in our forms, or your request or order code; pages whose address carries a code, a long number, an email address or search words send nothing. Meta also receives your IP address, your browser and device details and its cookie ID; it may link this to your Facebook account, and it processes the data outside the Philippines.
Meta handles this data under its own privacy policy. If you choose “No thanks”, or your browser sends a Global Privacy Control signal, nothing from Meta loads.
Your choice is kept in your own browser, on your device.
We use an advertising cookie (the Meta Pixel) only if you allow it; see Ads and measurement. Your cart, your last order code and order summary (without your name or number), which OFERO link brought you here (for 30 days), whether you closed the offers banner and your cookie choice are kept in your own browser, on your device.
